Built in Edmonton · Serving Vancouver HVAC Companies · Canada-wide
AI Voice, Text Concierge & Reviews for Vancouver HVAC Companies
Last updated:
ANSWER
Crisp Services provides AI voice answering, a multi-turn SMS Text Concierge, and automated Google review collection for hvac companies in Vancouver, BC.
PRICING (CAD)
| System | Setup | Monthly |
|---|---|---|
| AI Voice Agent | $499 | $425/mo |
| Text Concierge Agent | $299 | $275/mo |
| Review Workflow | $275 | $175/mo |
| Full Stack (20% off) | $858 | $700/mo |
PROOF
Built in Edmonton · Serving Vancouver GCs · Canadian SMS infrastructure · CASL-compliant by default · Premium AI stack (Claude Sonnet 4.6 + Cartesia + Deepgram + Vapi)
INCLUDED
- ✓AI voice receptionist on the premium stack (unlimited inbound calls)
- ✓Multi-turn SMS Text Concierge with thread-forwarding to your primary number
- ✓Automated Google review collection after completed jobs
- ✓Twilio number setup, CRM/calendar integration, voice tuning, end-to-end testing
- ✓5-business-day go-live
NOT INCLUDED (Vancouver)
- ✕WorkSafeBC registration (yours to maintain)
- ✕BC Building Code adherence (yours to maintain)
- ✕Trade certifications for licensed sub-trades (yours to maintain)
- ✕Permit applications or municipal liaison (yours to handle)
Every missed bid call goes to the GC who answered first. According to Statistics Canada (Table 34-10-0285-01), Vancouver issued $1.4 billion in building permits in December 2024 alone, up 88% year-over-year, the strongest growth of any major Canadian metro. Demand is here. The question is whether you are the GC who picks up.
THE THREE SYSTEMS FOR HVAC COMPANIES
How each one works on a real Vancouver job site.
01
AI Voice Agent
First 32-degree day of the year. The AC dies in a Kitsilano home and the homeowner is calling every HVAC company in the city. Your techs are buried in service calls. Sarah answers every ring in parallel, captures the system type, the symptom, and the address, and books the soonest slot or sequences the emergency. Nobody hits voicemail and drives to your competitor.
02
Text Concierge Agent
A no-heat call comes in during a cold snap while you are on a rooftop unit. The Text Concierge fires within 30 seconds, captures the system and symptom, books the service visit, and pushes the urgent ones to your dispatch line. Maintenance-plan reminders can ride along in the same thread when it fits.
03
Review Workflow
Furnace back online before the overnight low hits. The review request fires 30 minutes later. Reviews that name the work (a heat-pump install in Kitsilano, an emergency furnace repair in a January cold snap) compound your Vancouver Local Pack rank, which is exactly where homeowners search the moment their heat fails.
VANCOUVER CONSTRUCTION MARKET, BY THE NUMBERS
Sourced data points on the Vancouver construction market.
Every number below links back to its primary government or municipal source. No estimates, no industry guesses.
| Metric | Value | Source |
|---|---|---|
| Building permits, Dec 2024 (CMA) | $1.4 billion | Statistics Canada Table 34-10-0285-01 |
| Permit value growth, Dec 2024 YoY | +88.0% | Statistics Canada Table 34-10-0285-01 |
| Renovation price growth, Q2 2024 quarterly | +1.4% (tied for strongest in Canada) | Statistics Canada RRPI Q2 2024 |
| BC residential renovation price growth, Q2 2024 YoY | +5.8% (highest of any province) | Statistics Canada RRPI Q2 2024 |
| 2024 housing starts change, BC | −15% vs 2023 | CBC News, citing CMHC |
| Single-detached avg price, Q4 2024 (CMA) | $1.98 million (highest of any major CMA) | CBC News, citing CMHC |
| Construction cost increase, Q4 2021 → Q4 2024 | +24.2% | CBC News, citing CMHC |
| Residential share of permit volume (city) | ~70% | City of Vancouver Open Data |
| Permit project value: $100K–$500K bucket | ~22% of all permits | City of Vancouver Open Data |
| Permit project value: under $10K bucket | ~17% of all permits | City of Vancouver Open Data |
CRISP VS THE FIELD
Side-by-side: what you actually get for the price.
US competitor pricing converted at approximately 1.37 CAD/USD. Verify current rates on each vendor's site before committing.
| Tool | Setup | Monthly (CAD) | Canadian-built | CASL-native | Unlimited inbound | Time to live |
|---|---|---|---|---|---|---|
| Crisp Voice Agent | $999 | $425 | Yes | Yes | Yes (fair-use policy) | 5 business days |
| Smith.ai (AI tier, US) | $0 | ~$130 (USD $95) | No | No | 50-call cap, overage applies | Self-serve |
| Goodcall Starter (US) | $0 | ~$108 (USD $79) | No | No | 100 unique callers / month | Self-serve |
| Rosie AI (US) | $0 | ~$67 (USD $49) | No | No | 250 minutes / month cap | Self-serve |
The right choice isn't the cheapest. It's the one built for the rules you actually operate under.
WHY THIS MATTERS IN VANCOUVER
The Vancouver market in plain numbers.
Vancouver issued $1.4 billion in building permits in December 2024 alone (+88% YoY), the strongest growth of any major Canadian CMA, per Statistics Canada Table 34-10-0285-01. But broader 2024 housing starts in BC dropped 15% versus 2023 (CBC News citing CMHC), and CMHC reports the average single-detached home in Vancouver hit $1.98 million in Q4 2024,the highest in any major Canadian market. Construction costs jumped 24.2% from Q4 2021 to Q4 2024. The Vancouver market is high-stakes: bids are large, margins are tight, and the GC who answers the first call wins.
On top of that, the City of Vancouver Multiplex Housing program opened single-family lots to 4–6 unit builds. Every GC in Mount Pleasant, Grandview-Woodland, Marpole, and Kitsilano is competing for the same teardowns. WorkSafeBC compliance applies, and the BC Building Code diverges from the National Building Code in ways US AI tools simply don't understand.
Crisp is built in Edmonton on Canadian SMS infrastructure. Every text is CASL-compliant. The Text Concierge runs the conversation; the Voice Agent fields the bid call; the Review Workflow turns finished projects into Google citations that compound your rank. Built for the rules and rhythms of Canadian trades, not bolted onto a US answering service.
FREQUENTLY ASKED
Vancouver HVAC Companies: common questions.
Can it surge-handle a heat-wave or cold-snap call spike?
Yes. Unlimited inbound, answered in parallel, with no per-call overage when volume triples on the hottest or coldest days. The surge is exactly what unlimited calls is for.
Will it prioritize maintenance-plan members and emergencies?
Yes. Configure priority rules so plan members and no-heat or no-cool emergencies get sequenced ahead of routine one-off calls.
Does it integrate with ServiceTitan, Jobber, or Housecall Pro?
Yes. Qualified calls and booked jobs push into ServiceTitan, Jobber, Housecall Pro, or Google Calendar via webhook or native integration.
Can it capture the system and symptom so my tech rolls prepared?
Yes. The agent asks your standard intake questions, system type, age, symptom, and address, and tags the job so the right tech rolls with the right parts.
How big is the residential renovation market in Vancouver?
Vancouver issued $1.4 billion in building permits in December 2024 alone, up 88% year-over-year, the strongest growth of any major Canadian metro (StatCan Table 34-10-0285-01). BC overall led every province in residential renovation price growth at +5.8% YoY in Q2 2024 (StatCan RRPI Q2 2024). The average single-detached home in Vancouver reached $1.98 million in Q4 2024, the highest in any major Canadian market (CBC News citing CMHC).
Is the AI receptionist compliant with BC trade licensing?
Crisp handles the phone and SMS layer. Trade licensing (WorkSafeBC registration, BC Building Code adherence, regulated sub-trade certifications) is yours to maintain. The AI never claims credentials it doesn't have. Every SMS includes CASL-compliant opt-out and sender identification.
Does the Text Concierge handle multiplex zoning questions specific to Vancouver?
Yes. We configure the Concierge with your scope of multiplex work and your standard qualifying questions (lot size, zoning code, architect engagement, BC Energy Step Code compliance). Off-scope queries get a polite decline; in-scope ones get pre-qualified and booked.
Can the system handle the seasonal load from atmospheric river events?
Yes,and this is what unlimited calls is for. When an atmospheric river hits the Lower Mainland and homeowners flood your line in a single afternoon, the Voice Agent and Text Concierge surge-handle the volume without per-call overage fees. You triage afterward; nobody hits voicemail.
RELATED QUESTIONS
People asking about AI for Vancouver GCs also ask:
- What's the difference between an AI receptionist and a missed-call text-back? →
- Is the Crisp Voice Agent CASL-compliant for follow-up SMS? →
- Can I hear the AI voice handle a real conversation? →
- How much does a missed call actually cost a Vancouver general contractor? →
- What AI models and voice tech power Crisp? →
Simple, transparent pricing.
Start with one system or stack all three.
01
AI Voice Agent
Your 24/7 AI receptionist on the premium stack.
$499 CADsetup
$425 CAD/mo
- ✓Unlimited inbound calls on one business line. No per-call fees, no overages.
- ✓Books appointments, qualifies leads, handles FAQs 24/7
- ✓Powered by Claude Sonnet 4.6 and Cartesia voice (premium AI stack)
- ✓Full call transcripts logged to your dashboard
- ✓8-minute call cap with auto-callback offer
WHY THIS PRICE
Setup. A custom voice agent built around your business: your hours, services, pricing, FAQs, escalation rules, and tone. Includes Twilio number setup, CRM/calendar integration (Jobber, Housecall Pro, Google Calendar, etc.), 2 to 3 rounds of voice tuning, and full conversation testing before go-live. Live in 5 business days.
Monthly. Unlimited inbound calls on the premium AI stack: Claude Sonnet 4.6, Cartesia voice, Deepgram speech, Vapi orchestration. 24/7 coverage including after-hours, weekends, and stat holidays. Full transcripts, ongoing agent tuning based on real call data, spam filtering, and CASL-compliant SMS handling for any follow-ups. Most $79/month tools cut corners on the LLM and voice model. We don't.
02
Text Concierge Agent
Most offer text-back. Crisp offers a text concierge.
$299 CADsetup
$275 CAD/mo
- ✓Fires within 30 seconds of every missed call. 24/7, weekends, holidays.
- ✓Full conversational range from your FAQ, services, pricing, and hours. Not a script.
- ✓Forwards any active thread to a primary number of your choosing at any time
- ✓CASL-compliant: opt-out, sender ID, STOP honoured automatically
- ✓Hands off to you the moment the lead is booked or qualified
WHY THIS PRICE
Setup. A text concierge trained on your FAQ, pricing, services, and the questions your customers actually ask. Includes Twilio SMS setup (or integration with your existing line), CASL-compliant template design, conversation flow logic, forwarding rules to your primary number, and end-to-end testing before go-live. Live in 5 business days.
Monthly. This isn't a $29 auto-responder. It's a multi-turn AI text concierge that handles customer questions, gives quotes, books appointments by SMS, and forwards the live thread to your primary number the moment you want to take it over. CASL-compliant message infrastructure included: no fines, no manual config. Full SMS threads logged to your dashboard.
03
Review Workflow
Turn every completed job into a 5-star Google review, automatically.
$275 CADsetup
$175 CAD/mo
- ✓Auto-sends after every completed job, within 30 seconds
- ✓CASL-compliant: opt-out, sender ID, STOP honoured automatically
- ✓Google rating and review trend tracked in your dashboard
- ✓One dashboard with your voice and text systems. No second login.
- ✓Smart de-duplication: never asks the same customer twice
WHY THIS PRICE
Setup. Custom message templates written in your voice, CASL-compliant SMS infrastructure, integration with your job-completion trigger (CRM, Jobber, Housecall Pro, or manual mark-complete), and Google Business Profile connection. Live in 5 business days.
Monthly. Every completed job becomes a review request within 30 seconds: that timing matters. Smart de-duplication so happy clients aren't asked twice. Google rating tracked in real time. Monthly analytics on response rate and trend. Integrated with the rest of your Crisp stack: one dashboard, one vendor, one bill. NiceJob Pro costs the same and only does this. We're the whole system.
Cancel anytime. No contract. Setup in 5 business days. Not sure which fits? Book 15 minutes and we will figure it out together.
HVAC COMPANIES IN ANOTHER CITY?
See AI for HVAC Companies in:
ANOTHER TRADE IN VANCOUVER?
See AI for other Vancouver trades:
General Contractors →
Vancouver general contractors
Plumbers →
Vancouver plumbers
Electricians →
Vancouver electricians
Roofers →
Vancouver roofers
Cleaning Companies →
Vancouver cleaning companies
SOURCES & METHODOLOGY
Building permit values are reported by Statistics Canada in millions of CAD, seasonally adjusted, December 2024 release. Full-year Alberta city totals from Alberta Regional Dashboard (provincial government, last updated November 26, 2025; underlying data from Statistics Canada municipal survey). Renovation price growth data from Statistics Canada Residential Renovation Price Index. Open data portals cited where municipal datasets are referenced.
- Statistics Canada, Table 34-10-0285-01 (Building permits by CMA, Dec 2024)
- Statistics Canada, The Daily, Building permits Dec 2024
- Statistics Canada, Residential Renovation Price Index, Q2 2024
- CBC News, BC construction starts dipped in 2024 (citing CMHC data)
- City of Vancouver, Multiplex Housing program
- City of Vancouver, Issued Building Permits Open Data
- BC Building Code
- CMHC Housing Market Information Portal